General Conditions

• Cancellation
In case of cancellation you will receive a voucher worth the amount paid. This voucher remains valid for 12 months and can be used for a future stay in our hotel
(important! only valid when the reservation was made through the hotel’s website!)

• Check-in : 5:00 pm - 7:30 pm / check-out: 10:00 am
Please note that check-in or check-out outside the regular hours is possible for at an additional fee of €50.00

• Payment
-with credit card: the total amount will be charged to your credit card after reservation.
-electronic funds transfer: your reservation is final after full payment on our bank account BNP: IBAN BE31 001691510955 /
BIC GEBABEBB within 5 working days from booking otherwise your
reservation cannot be guaranteed.

• Children
Children under the age of 16 cannot be accommodated at the hotel.

• Pets are not allowed.

• Tax
Tourist tax and residence tax fees are included in the room rate

• Smoking
It is strictly forbidden to smoke in the hotel, the rooms and on the hotel terrace. If we find that there has been smoked extra cleaning costs of € 50.00 per room will be charged.

• It is not allowed to pick-nick in the rooms or on the terrace of the hotel