Terms of Het Heilig Genot.

Welcome to Het Heilig Genot, an exclusive adults-only experience where tranquility, comfort and sophistication take center stage. To guarantee each guest a carefree and luxurious stay, we ask that you respect the following conditions.


Cancellation & flexibility

If cancelled up to one week before arrival, and provided that the reservation is made through our own website, you will receive a voucher worth the amount paid, valid for 12 months for a future stay.

Reservations made through external booking platforms are non-refundable.
We recommend always purchasing personal cancellation insurance for added peace of mind.


Arrival & departure

  • Check-in: from 5 p.m. to 7:30 p.m.

  • Check-out: no later than 10 a.m.

Check-in or check-out outside these hours is possible for an additional charge of €50, subject to prior confirmation.
Check-in after 7:30 p.m. is not possible. Late arrival voids the reservation and is non-refundable.

We ask that these times be strictly respected so that we can prepare each room with the utmost care for our next guests.


Payment

Upon reservation, the full amount will be charged immediately via credit card.


Taxes

All prices listed include tourist and lodging taxes.


Adults Only

To ensure a serene and relaxed atmosphere, Het Heilig Genot is an Adults Only residence.
Guests under 16 years of age are not admitted.


Pets

To ensure the comfort of all our guests, pets are not allowed.


Smoking

The entire hotel, including the rooms and terrace, is non-smoking.
In case of violation, an additional cleaning fee of €50 per room will be charged.


Food & beverages

For the sake of hygiene, quality and experience, it is not allowed to consume your own food or beverages in the rooms or on the hotel grounds.
We would like to invite you to enjoy the carefully selected offer that we provide for you with great care.


We thank you for respecting these conditions and look forward to welcoming you for an unforgettable stay full of peace and enjoyment at Het Heilig Genot.